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Useful Contacts in Somerset

Police Emergency 


Police Non-Emergency




Safeguarding and Welfare

Somerset Direct

textphone: 0778148258

Children and young people's service - advice and services for education and Children's Social Care

0300 123 22 24

Emergency Duty Team (EDT)

The Local Authority out of hours service (5.30pm to 8.30am) deals with emergency or urgently distressing situations. The team covers the Local Authority’s statutory responsibilities under mental health, childcare and welfare legislation. It is provided on an out of hours basis, including weekends and bank holidays.

0300 123 23 27



The Samaritans



UK based, free 24/7 text service for anyone in crisis, anytime, anywhere.

TEXT Shout to 85258


Young People’s online support


Specialised Support

SDAS – Somerset Drug and Alcohol Service

01935 383360

SIDAS (Somerset Integrated Domestic Abuse Service)

0800 6949999

SARSAS (Somerset and Avon Rape and Sexual Abuse Service)

Somerset based, specialist support for those who have experienced sexual violence at anytime in their lives,


Josephine’s Star

Support for young people and their families in Somerset when someone special has died.


Cruse / Young Cruse

National leading charity for bereaved people in the UK.


In the event that you may need to contact the PFSA/Pastoral team, please email the school office on with FAO PFSA or Pastoral Team as the email subject and your message will be passed on.